Reference

Privacy Policy for India Account Data

Our privacy policy explains what we collect, why we keep it, and how your account data is handled when you use UPI, Paytm or PhonePe.

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What This Policy Covers

kheloyar Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to account data, device data, cookie signals and transaction references that help us run identity checks, payment matching and support requests. What we collect, how long we keep it and when we can share it may change with local law, court orders or

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other binding requests in India and other places where local law permits access. When you use UPI, Paytm or PhonePe, we keep the minimum payment details needed to confirm the transfer, settle reversals and answer disputes. We keep access narrow, and only staff who need the
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data for security, payments or service work can see it. If you ask for a copy, correction or deletion request, we verify the request against your profile before we act. You can also manage browser cookies through your device settings, though some saved choices may reset.
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If we need to pass data to service providers, we share only the fields needed to complete the task and ask them to handle them under the same limits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

How to Reach Our Team

If you need help with a privacy request, we keep the contact routes simple: email, in-account message and the support chat available from our site.

STORAGE RULES

How We Handle Your Data

We treat privacy as part of account handling, not a separate form. That means we separate payment records, login data and support messages, and we keep only what we need for security…

Data separation

We keep login details, payment references and support messages in separate storage areas so a single request does not expose more than it should. Access is limited to staff handling the task.

Cookie control

Browser cookies remember language, session and form settings. You can clear them in your device settings, and we will still keep only the records needed for account, payment and security checks.

Account security

We may ask for extra verification before changing a password, email address or withdrawal contact. That helps us stop unauthorised changes and protects the data tied to your profile.

Retention windows

We keep records only as long as needed for support, disputes, fraud checks and tax or accounting duties that apply. After that period, we delete or anonymise the data where the law allows.

Change requests

If your contact details change, send a request from a verified channel and tell us what should be updated. We will confirm the account before making the change and record the action.

Policy contact

For any privacy question, write to support and include the account email plus the relevant reference number. That helps us find the correct record and reply with the right next step.

Common Privacy Policy Questions

These questions cover data access, correction, retention and the checks we use before we change an account record. If local law gives you a wider right than we describe here, we follow that rule. For anything linked to UPI, Paytm or PhonePe, keep the payment reference ready so we can locate the record quickly and answer against the right profile.

We keep account details, device signals, cookie data and payment references needed for login, transfer matching, dispute handling and service replies. We avoid collecting more than we need for those tasks.

Yes. Send a request from a verified email or an in-account message, and we will confirm your identity before we share the data that local law allows us to release.

If a name, contact detail or other profile field is wrong, ask us to change it from a verified channel. We check the record first, then update it and log the action.

Retention depends on the record type and the legal duty attached to it. Some entries stay only for support or dispute handling, while others remain longer for accounting or security checks.

Cookies help us remember sign-in status, language and form settings. You can clear them in your browser, but some saved preferences may need to be set again after that.

If your request concerns a UPI, Paytm or PhonePe transfer, keep the reference number ready. That lets us locate the transaction faster and answer within the correct account record.

Use the support contact linked to your account and include the email, phone number or reference connected to the request. We will reply through the same verified route.

Privacy Policy for India Account Data

How to Reach Our Team

How We Handle Your Data

Data separation

Cookie control

Account security

Retention windows

Change requests

Policy contact

Common Privacy Policy Questions

01 What data do you collect?

02 Can I ask for a copy of my data?

03 How do you correct an error?

04 How long do you keep records?

05 Do cookies affect my account?

06 What if my payment reference is needed?

07 How do I contact you about privacy?

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